{"id":5053,"date":"2023-09-25T11:20:38","date_gmt":"2023-09-25T09:20:38","guid":{"rendered":"https:\/\/tacstone.nl\/case\/ofm\/"},"modified":"2026-02-09T11:28:02","modified_gmt":"2026-02-09T10:28:02","slug":"ofm","status":"publish","type":"case","link":"https:\/\/www.tacstone.nl\/en\/case\/ofm\/","title":{"rendered":"OFM"},"content":{"rendered":"[vc_row type=”full_width_background” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” bg_image=”https:\/\/www.tacstone.nl\/wp-content\/uploads\/OFM.Beek_4-scaled.jpg” bg_position=”center center” background_image_loading=”default” bg_repeat=”no-repeat” scene_position=”center” top_padding=”200″ bottom_padding=”200″ text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” class=”blog-header” color_overlay=”#0a0a0a” overlay_strength=”0.5″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_raw_html]JTNDZGl2JTIwY2xhc3MlM0QlMjJjYXNlLW1ldGEtaW5mbyUyMiUzRSUwQSUzQ3NwYW4lM0UlN0IlMjElN0J3cHYtcG9zdC10YXhvbm9teSUyMHR5cGUlM0QlMjdzZWN0b3IlMjclMjBmb3JtYXQlM0QlMjduYW1lJTI3JTdEJTIxJTdEJTNDJTJGc3BhbiUzRSUwQSUzQyUyRmRpdiUzRQ==[\/vc_raw_html][vc_column_text el_class=”color-white”]\n

RPA makes retail chain OFM future-proof<\/h1>\n[\/vc_column_text][\/vc_column][\/vc_row][vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” top_padding=”60″ bottom_padding=”60″ text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” centered_text=”true” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/3″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][image_with_animation image_url=”424″ animation=”Fade In” hover_animation=”none” alignment=”” border_radius=”none” box_shadow=”none” image_loading=”default” max_width=”100%” max_width_mobile=”default” el_class=”icon”][vc_column_text el_class=”bold-bree”]\n

5,300+ hours of time saved per year<\/strong><\/p>\n[\/vc_column_text][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” centered_text=”true” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/3″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][image_with_animation image_url=”181″ animation=”Fade In” hover_animation=”none” alignment=”” border_radius=”none” box_shadow=”none” image_loading=”default” max_width=”100%” max_width_mobile=”default” el_class=”icon”][vc_column_text el_class=”bold-bree”]\n

20+ processes automated<\/strong><\/p>\n[\/vc_column_text][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” centered_text=”true” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/3″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][image_with_animation image_url=”425″ animation=”Fade In” hover_animation=”none” alignment=”” border_radius=”none” box_shadow=”none” image_loading=”default” max_width=”100%” max_width_mobile=”default” el_class=”icon”][vc_column_text el_class=”bold-bree”]\n

4+ departments are using RPA<\/strong><\/p>\n[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none”][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/6″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”2\/3″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_column_text el_class=”case-content”]Retail businesses operate in an unprecedented competitive environment. Any activity that runs more efficiently quickly creates competitive advantage. Johan Koetje, CFO of clothing chain OFM<\/a>, is therefore deploying software robots<\/a> to improve financial and logistics processes in particular. People get more enjoyable work as a result.<\/strong><\/p>\n

As CFO at OFM<\/a>, Johan Koetje is responsible for finance, as well as HR and ICT. The latter is broad, from logistics to IT infrastructure. Whereas before he took office three years ago, the focus was mainly on hardware and the server farm, there has been a clear trend to pay more attention to applications. Technology is also more broadly embedded in the organization.[\/vc_column_text][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/6″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/6″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”2\/3″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_column_text el_class=”case-content”]\n

Capabilities of RPA<\/span><\/h2>\n

Robotic<\/span> Process<\/span> Automation (RPA<\/span>)<\/span><\/a> is a technology par excellence<\/span>n technology to deploy many applications more efficiently. Koetje: “B<\/span>t my previous employer <\/span>I had already been introduced to the possibilities of RPA<\/a>, and Tacstone as its supplier. <\/span>I saw a lot of potential in it, given the many repetitive activities within the divisions of the company<\/span>.”<\/span><\/span><\/p>\n

He took this idea to clothing company OFM<\/a>. “When I started at OFM, we immediately explored the possibilities of RPA<\/a>. We initially looked at the finance department, such as the possibility of automating accounts payable. There were a lot of repetitive processes in that department, and once we had a clear picture of that, we started talking to Tacstone about using software robots<\/a> in that area.”[\/vc_column_text][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/6″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/6″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”2\/3″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_column_text el_class=”case-content”]\n

Culture change within the team<\/span><\/h2>\n

An essential part of this process was involving the entire team in these changes early on. “People are often reluctant, wanting to stick to familiar practices in their field. That can lead to an ‘insular culture,’ so breaking that culture and keeping individual employees well informed is crucial.”<\/p>\n

Most important in this, according to Johan, is to emphasize that automation is not meant to replace jobs, but to enable employees to do more in the same amount of time and add value to the company. “We repeated this message regularly. And over time, employees then begin to see the potential.”[\/vc_column_text][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/6″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/6″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”2\/3″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_column_text el_class=”case-content”]\n

Greater efficiency and quality through RPA<\/span><\/h2>\n

About his own role in the technical field, he says, “This means we provide tools to automate processes. I make sure our ‘pipeline’ stays filled by discussing with colleagues which processes are eligible to be automated.”<\/p>\n

This depends in part on the cost and the expected savings or benefits, which Koetje said need not always be financial. “It can also be about quality improvement within a department. Take, for example, checking bank account numbers. Such a check, performed by a robot, is very simple but can prevent major problems, such as accidentally transferring payments to the wrong accounts. If a problem is imminent, the person responsible receives a notification from the robot.”[\/vc_column_text][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/6″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/6″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][image_with_animation image_url=”3461″ animation=”Fade In” hover_animation=”none” alignment=”” border_radius=”none” box_shadow=”none” image_loading=”default” max_width=”100%” max_width_mobile=”default”][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”2\/3″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_column_text el_class=”case-content”]\n

“My goal is to get people to do their jobs in a positive way. I see myself more as a facilitator who provides the resources and opportunities to do their job well.”<\/p><\/blockquote>\n

Johan Koetje | CFO OFM<\/a><\/p>\n[\/vc_column_text][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/6″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/6″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”2\/3″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_column_text el_class=”case-content”]\n

The robots are at work 24\/7<\/h2>\n

At OFM<\/a>, two robots now run 24 hours a day, seven days a week, working on more than 20 processes. “And I estimate there are at least 20 more processes in the queue.” At the moment, it mainly involves processes within the finance department, one in logistics, and recently in the marketing department.<\/p>\n

Among other things, the robots take care of financial “hygiene” and the so-called deletion of suspense accounts. “We have several suspense accounts linked to payment systems, so payments are spread across several ledgers. Those have to be reconciled, and duplicate entries removed from the system. Someone used to do this manually, which was very time-consuming. Now we have automated this process with a robot. As a result, we have a much better overview than before.”[\/vc_column_text][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/6″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/6″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”2\/3″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_column_text el_class=”case-content”]\n

Robots as a link in future-proof business processes<\/h2>\n

In finance, for example, a robot also looks at accounts receivable checks and checks bank account numbers. In addition, on the logistics front, the process of requisitioning items from the stores comes into play.<\/p>\n

“The advantage is that a robot is never sick, we mainly have to make sure that our processes are streamlined enough to keep them running smoothly at all times. I see the robot as the lifeblood of our processes. Robots are helping to future-proof our business model, especially within our industry, retail. As an entrepreneur, you want to prepare for the future, responding to market trends such as sustainability. If we still want to be relevant in 10 years, we need to optimize, digitize and robotize our processes.”[\/vc_column_text][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/6″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/6″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][image_with_animation image_url=”3459″ animation=”Fade In” hover_animation=”none” alignment=”” border_radius=”none” box_shadow=”none” image_loading=”default” max_width=”100%” max_width_mobile=”default”][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”2\/3″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_column_text el_class=”case-content”]\n

“Now that the robot is operational, employees are used to it. There is actually only panic now when the robot does not function for a while, because then they see how much work the robot takes out of their hands. Employees do not see it as a threat to their jobs, but as a tool. In fact, they now proactively contribute to improving and expanding the processes performed by the robots.”<\/p><\/blockquote>\n

Johan Koetje | CFO OFM<\/a><\/p>\n[\/vc_column_text][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/6″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” top_padding=”80″ bottom_padding=”80″ text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_column_text css=”.vc_custom_1631084903691{margin-bottom: 30px !important;}”]\n

Might also be interesting<\/h2>\n[\/vc_column_text][divider line_type=”No Line” custom_height=”30″][vc_column_text css=”.vc_custom_1631084931330{margin-top: 30px !important;}”][\/vc_column_text][\/vc_column][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][\/vc_column][\/vc_row][vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none”][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”]
\r\n\t\t
<\/div><\/div><\/div>
\n\t
\n\t\t
\n\t\t\t
\n\t\t\t\t
<\/div> <\/div>
\n\t
\n\t\t
\n\t\t
\n\t\t\t\n\t\t<\/div> \n\t<\/div>\n\t<\/div> \n\n\t
\n\t\t
<\/a>\n\t\t
\n\t\t\t\r\n
\r\n\t
\r\n\t\t

Get in touch<\/h3>\n

Ready to apply smart automation in your business? Or do you have another question? Then get in touch.<\/p>\n\t<\/div>\r\n<\/div>\r\n\r\n\r\n\r\n\n\t

\n\t\t
\n\t\t\t
<\/i><\/div>\n\t\t<\/div>\n\t<\/div>\n\n\t\t<\/div> \n\t<\/div>\n\t<\/div> \n<\/div><\/div>
<\/div> <\/div>
\n\t
\n\t\t
\n\t\t
\n\t\t\t\n\t\t<\/div> \n\t<\/div>\n\t<\/div> \n\n\t
\n\t\t
<\/a>\n\t\t
\n\t\t\t\r\n
\r\n\t
\r\n\t\t

Come work with us<\/h3>\n

Do you want to be at the forefront as a professional and challenge and develop yourself every day? Then Tacstone Technology may be the place to be<\/em> for you.<\/p>\n\t<\/div>\r\n<\/div>\r\n\r\n\r\n\r\n\n\t

\n\t\t
\n\t\t\t
<\/i><\/div>\n\t\t<\/div>\n\t<\/div>\n\n\t\t<\/div> \n\t<\/div>\n\t<\/div> \n<\/div><\/div>\n\t\t\t<\/div> \n\t\t<\/div>\n\t<\/div> \n<\/div><\/div><\/div>[\/vc_column][\/vc_row]\n","protected":false},"excerpt":{"rendered":"Industry & production RPA makes retail chain OFM future-proof 5,300+ hours of time saved per year 20+ processes automated 4+ departments are using RPA Retail businesses operate in an unprecedented...","protected":false},"featured_media":4577,"template":"","categories":[132],"tags":[],"sector":[133],"proces":[135,134,136],"class_list":{"0":"post-5053","1":"case","2":"type-case","3":"status-publish","4":"has-post-thumbnail","6":"category-projecten-en","7":"sector-industry","8":"proces-collection","9":"proces-finances","10":"proces-retail-en"},"acf":[],"yoast_head":"\nSoftware robots make OFM future-proof<\/title>\n<meta name=\"description\" content=\"By using RPA in various departments at OFM, processes are optimized and digitized.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.tacstone.nl\/en\/case\/ofm\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"RPA makes retail chain OFM future-proof\" \/>\n<meta property=\"og:description\" content=\"By using RPA in various departments at OFM, processes are optimized and digitized.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.tacstone.nl\/en\/case\/ofm\/\" \/>\n<meta property=\"og:site_name\" content=\"Tacstone Technology\" \/>\n<meta property=\"article:modified_time\" content=\"2026-02-09T10:28:02+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/tacstone.nl\/wp-content\/uploads\/OFM-social-2-1024x576.png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:image\" content=\"https:\/\/www.tacstone.nl\/wp-content\/uploads\/GGD-utrecht.jpg\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"10 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.tacstone.nl\\\/en\\\/case\\\/ofm\\\/\",\"url\":\"https:\\\/\\\/www.tacstone.nl\\\/en\\\/case\\\/ofm\\\/\",\"name\":\"Software robots make OFM future-proof\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.tacstone.nl\\\/en\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.tacstone.nl\\\/en\\\/case\\\/ofm\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.tacstone.nl\\\/en\\\/case\\\/ofm\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.tacstone.nl\\\/wp-content\\\/uploads\\\/OFM.Beek_4-scaled.jpg\",\"datePublished\":\"2023-09-25T09:20:38+00:00\",\"dateModified\":\"2026-02-09T10:28:02+00:00\",\"description\":\"By using RPA in various departments at OFM, processes are optimized and digitized.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.tacstone.nl\\\/en\\\/case\\\/ofm\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.tacstone.nl\\\/en\\\/case\\\/ofm\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/www.tacstone.nl\\\/en\\\/case\\\/ofm\\\/#primaryimage\",\"url\":\"https:\\\/\\\/www.tacstone.nl\\\/wp-content\\\/uploads\\\/OFM.Beek_4-scaled.jpg\",\"contentUrl\":\"https:\\\/\\\/www.tacstone.nl\\\/wp-content\\\/uploads\\\/OFM.Beek_4-scaled.jpg\",\"width\":2560,\"height\":1920},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.tacstone.nl\\\/en\\\/case\\\/ofm\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.tacstone.nl\\\/en\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Cases\",\"item\":\"https:\\\/\\\/www.tacstone.nl\\\/en\\\/case\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"OFM\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.tacstone.nl\\\/en\\\/#website\",\"url\":\"https:\\\/\\\/www.tacstone.nl\\\/en\\\/\",\"name\":\"Tacstone Technology\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\\\/\\\/www.tacstone.nl\\\/en\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.tacstone.nl\\\/en\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/www.tacstone.nl\\\/en\\\/#organization\",\"name\":\"Tacstone Technology\",\"url\":\"https:\\\/\\\/www.tacstone.nl\\\/en\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/www.tacstone.nl\\\/en\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/www.tacstone.nl\\\/wp-content\\\/uploads\\\/favicon_large.png\",\"contentUrl\":\"https:\\\/\\\/www.tacstone.nl\\\/wp-content\\\/uploads\\\/favicon_large.png\",\"width\":192,\"height\":192,\"caption\":\"Tacstone Technology\"},\"image\":{\"@id\":\"https:\\\/\\\/www.tacstone.nl\\\/en\\\/#\\\/schema\\\/logo\\\/image\\\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Software robots make OFM future-proof","description":"By using RPA in various departments at OFM, processes are optimized and digitized.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.tacstone.nl\/en\/case\/ofm\/","og_locale":"en_US","og_type":"article","og_title":"RPA makes retail chain OFM future-proof","og_description":"By using RPA in various departments at OFM, processes are optimized and digitized.","og_url":"https:\/\/www.tacstone.nl\/en\/case\/ofm\/","og_site_name":"Tacstone Technology","article_modified_time":"2026-02-09T10:28:02+00:00","og_image":[{"url":"https:\/\/tacstone.nl\/wp-content\/uploads\/OFM-social-2-1024x576.png","type":"","width":"","height":""}],"twitter_card":"summary_large_image","twitter_image":"https:\/\/www.tacstone.nl\/wp-content\/uploads\/GGD-utrecht.jpg","twitter_misc":{"Est. reading time":"10 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.tacstone.nl\/en\/case\/ofm\/","url":"https:\/\/www.tacstone.nl\/en\/case\/ofm\/","name":"Software robots make OFM future-proof","isPartOf":{"@id":"https:\/\/www.tacstone.nl\/en\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.tacstone.nl\/en\/case\/ofm\/#primaryimage"},"image":{"@id":"https:\/\/www.tacstone.nl\/en\/case\/ofm\/#primaryimage"},"thumbnailUrl":"https:\/\/www.tacstone.nl\/wp-content\/uploads\/OFM.Beek_4-scaled.jpg","datePublished":"2023-09-25T09:20:38+00:00","dateModified":"2026-02-09T10:28:02+00:00","description":"By using RPA in various departments at OFM, processes are optimized and digitized.","breadcrumb":{"@id":"https:\/\/www.tacstone.nl\/en\/case\/ofm\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.tacstone.nl\/en\/case\/ofm\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.tacstone.nl\/en\/case\/ofm\/#primaryimage","url":"https:\/\/www.tacstone.nl\/wp-content\/uploads\/OFM.Beek_4-scaled.jpg","contentUrl":"https:\/\/www.tacstone.nl\/wp-content\/uploads\/OFM.Beek_4-scaled.jpg","width":2560,"height":1920},{"@type":"BreadcrumbList","@id":"https:\/\/www.tacstone.nl\/en\/case\/ofm\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.tacstone.nl\/en\/"},{"@type":"ListItem","position":2,"name":"Cases","item":"https:\/\/www.tacstone.nl\/en\/case\/"},{"@type":"ListItem","position":3,"name":"OFM"}]},{"@type":"WebSite","@id":"https:\/\/www.tacstone.nl\/en\/#website","url":"https:\/\/www.tacstone.nl\/en\/","name":"Tacstone Technology","description":"","publisher":{"@id":"https:\/\/www.tacstone.nl\/en\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.tacstone.nl\/en\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/www.tacstone.nl\/en\/#organization","name":"Tacstone Technology","url":"https:\/\/www.tacstone.nl\/en\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.tacstone.nl\/en\/#\/schema\/logo\/image\/","url":"https:\/\/www.tacstone.nl\/wp-content\/uploads\/favicon_large.png","contentUrl":"https:\/\/www.tacstone.nl\/wp-content\/uploads\/favicon_large.png","width":192,"height":192,"caption":"Tacstone Technology"},"image":{"@id":"https:\/\/www.tacstone.nl\/en\/#\/schema\/logo\/image\/"}}]}},"_links":{"self":[{"href":"https:\/\/www.tacstone.nl\/en\/wp-json\/wp\/v2\/case\/5053","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.tacstone.nl\/en\/wp-json\/wp\/v2\/case"}],"about":[{"href":"https:\/\/www.tacstone.nl\/en\/wp-json\/wp\/v2\/types\/case"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.tacstone.nl\/en\/wp-json\/wp\/v2\/media\/4577"}],"wp:attachment":[{"href":"https:\/\/www.tacstone.nl\/en\/wp-json\/wp\/v2\/media?parent=5053"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.tacstone.nl\/en\/wp-json\/wp\/v2\/categories?post=5053"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.tacstone.nl\/en\/wp-json\/wp\/v2\/tags?post=5053"},{"taxonomy":"sector","embeddable":true,"href":"https:\/\/www.tacstone.nl\/en\/wp-json\/wp\/v2\/sector?post=5053"},{"taxonomy":"proces","embeddable":true,"href":"https:\/\/www.tacstone.nl\/en\/wp-json\/wp\/v2\/proces?post=5053"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}