The digital world is changing rapidly, and technologies like Mendix and UiPath are playing a key role in it. From automating repetitive tasks to building user-friendly applications, the possibilities are endless. But how do you put these tools to optimal use? In this series of insights, experts from Tacstone and Mendix share their experiences, practical examples and tips to get your organization ready for the future.

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1. How is Mendix adapting to market trends?

Mendix continuously responds to market trends through close collaboration with partners and direct interaction with customers. Partners, who know the organizations and their needs best, perform implementations and provide crucial feedback on the platform. In addition, Mendix organizes meetings with customers and partners to gather insights and continue to align platform development with changing market demands. This collaboration is essential to continue meeting the needs of joint customers.

2. What is the crossover between RPA and Low Code Apps?

The cross-pollination between RPA (such as UiPath) and low-code platforms (such as Mendix) lies in enhancing hyperautomation. UiPath is ideal for repetitive tasks such as form filling, while Mendix focuses on workflow and process management. Together, they cover much of the automation spectrum. Thanks to an integrated connector, the two work seamlessly together, providing flexibility for various applications. It is compared to a car and a bicycle: each has its own function, but together they form a powerful combination.

3. Do organizations need customized software?

The shift from standard software to custom software is a clear trend in the market. Where customization used to be complex and expensive due to high code, and standard applications were promoted as “good enough,” low code now offers a middle ground. It combines the flexibility of customization with the efficiency and lower cost of standard software. This allows organizations to develop software that perfectly suits their business needs without the drawbacks of long processes or high costs.

4. What do you often see go wrong during an implementation process?

A common problem during implementation projects is the lack of adoption by end users. Hyperautomation and low code often involve changes in ways of working, which can create resistance. The solution lies in involving end users in the process. Allowing them to share their wants and needs and developing prototypes quickly with low code allows them to provide immediate feedback and influence. This not only increases acceptance, but also reduces the likelihood of errors.

5. How are employees responding to new technologies such as RPA?

Employee reaction to new technologies such as RPA varies greatly from person to person and department to department. Crucial is the blurring of the line between business and IT, where collaboration is essential. Low-code platforms act as a connecting factor here, by delivering results quickly and allowing flexible adjustments based on feedback. This collaborative approach to projects not only increases engagement, but also ensures that employees become more enthusiastic because they see that the technology actually matches their needs and goals.

6. How do you start deploying RPA and Low Code Apps?

Organizations that want to get started with RPA and low-code apps should start with a clear vision and strategy. At the same time, it is important to start small with an experiment. The accessibility of the technology allows organizations to quickly and cost-effectively develop an initial application, test it and learn from the results. These experiences can then be used to scale up larger implementations and work toward production. In short, start small, learn, and build on.

7. Future of Mendix and Hyperautomation.

The future of Mendix and hyperautomation offers many opportunities. Organizations are still at the beginning of their hyperautomation journey, so there are many gains to be made. Mendix continues to invest in accelerating application development, with AI playing a key role. This can accelerate the development process by a factor of two. In addition, integrations, such as with UiPath and other systems, remain important. In the distant future, end users are expected to be able to build applications themselves with approved building blocks, supported by low code, RPA and AI. This will make technology increasingly accessible and effective for organizations.

8. What does the deployment of Mendix and UiPath yield?

Deploying Mendix and UiPath delivers significant benefits to organizations. It automates repetitive, human tasks, making processes faster, more efficient and less prone to error. This results in greater effectiveness and lower costs. In addition, Mendix enables ten times faster application development, which helps organizations respond faster to changes. The shortage of developers is thus bridged, because low-code developers with knowledge of the business can quickly realize valuable applications. Hyperautomation thus combines process optimization with rapid development.

9. How can you use Mendix and UiPath more broadly in the organization?

Deploying Mendix and UiPath more broadly in an organization requires a phased approach. These phases – Start, Structure, and Scale – help organizations grow incrementally. The initial phase focuses on simple implementations, while more complex issues are addressed in later phases. By paying attention to people, processes, portfolio, and technology in each phase, organizations can scale effectively. Mendix and its partners use best practices from more than 18 years of experience to guide clients toward successful and broad adoption of hyperautomation.

10. How do you hook ICT?

Involving IT in projects requires bridging the traditional gap between business and IT. This boundary is increasingly blurring, leading to new roles, such as business analysts taking on IT tasks and IT people closer to the business. Low-code platforms like Mendix are designed to facilitate this collaboration and support everyone in their roles. The key to success lies not only in technology, but more importantly in the collaboration between people, increasing speed and efficiency in application development.

11. What can you expect from a product vendor like Mendix?

A product vendor such as Mendix is expected to not only provide technology, but also establish strong collaborations with implementation partners. This includes jointly approaching the market, targeted sector strategies, and sharing visibility and knowledge. By collaborating on marketing campaigns and addressing specific business needs within sectors, both parties strengthen each other. This collaboration is essential to best serve customers and successfully deploy technology.

12. How fast have developments in RPA and Low Code gone?

Over the past five years, RPA and low-code technologies have evolved rapidly. Five years ago, the focus was mostly on introducing the technology and explaining that robots are not physical machines, but digital tools. Today, those basics are better in place, but many organizations are still at the beginning. Due to priorities such as ERP implementations, they often lack the time to conduct low-level experiments. Yet this is essential to form a clear vision and successfully deploy technology within the organization.

13. Case study using the combination of UiPath and Mendix

A good practical example of the combination of UiPath and Mendix comes from the healthcare sector, where outdated source systems such as EHRs are often difficult to link. In these situations, a process-driven application was built with Mendix, which retrieves data via links. For manual tasks, such as enrolling clients, assigning care programs and updating waiting lists, UiPath supplements this by automating these actions. This collaboration completely unburdens employees and ensures that the core systems are always up-to-date, which is crucial for healthcare organizations.

14. How manageable is Mendix?

A common objection to low-code platforms such as Mendix is manageability, especially when developing many applications. Mendix addresses this by building in extensive governance and compliance capabilities. The platform provides an overview of all applications, including how they are used and where updates may be needed. This makes it possible to keep a complex application landscape efficient and manageable with minimal management effort, fully in line with the product’s philosophy.

15. What does the partnership between Tacstone and Mendix entail?

The partnership between Tacstone Technology and Mendix is all about collaboration and expanding Tacstone’s portfolio with Mendix as the platform. Tacstone saw a need among clients for user-friendly applications around automation, an area in which Mendix is a market leader. This partnership fills an important gap in Tacstone’s services, allowing them to even better support clients with their challenges and provide customized solutions.

16. What are practical AI examples

AI is still being used experimentally by many organizations, but applications are developing rapidly. There are two main areas in which AI is being used: supporting developers in building applications faster and better, such as with copilot functionality, and integrating AI into applications to analyze data and support decisions, such as in healthcare. Many experiments focus on natural language processing, such as extracting data from emails and documents and generating draft responses. Although there are still few production-ready applications, the number of pilots is growing rapidly, and AI is expected to play a larger role in end-to-end solutions within a short time.

17. What are the main risks

There are two common risks in technology implementations: making too little impact at the start and insufficient business involvement. A weak start can result in a lack of enthusiasm and makes scaling up difficult. On the other hand, developing a comprehensive solution without involving the business can result in dissatisfaction and wasted resources. An agile approach, with regular feedback and involvement, avoids these problems and enhances enthusiasm. In addition, it is important to celebrate successes and make them visible within the organization, such as through promotion and sharing results. The project does not stop at going live; it is really just beginning.

Build a more efficient future

Hyperautomation and low-code are more than just technology; they are the building blocks of a more efficient, future-proof organization. Whether you’re just starting out or already looking to scale up, the power of collaboration between Tacstone and Mendix will help your organization get the most out of these tools.

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